Candlewood Suites : Richmond - West Broad
2100 Dickens Road
Richmond, VA 23230, US
Richmond, VA 23230, US
Candlewood Suites is pet friendly! Pets weighing less than 80 pounds are welcome. A non-refundable pet fee will be charged to the guest’s account upon check-in based upon the length of stay -- 6 nights up to $75, 7+ nights up to $150. Proper medical certification specifying that all vaccinations are up to date must be available upon request. Pets may be left unattended in your room. However, if you leave the premises of the hotel with your pet unattended in the room, the pet must be in a crate or pet carrier while you are gone.
Reserve a room
About This Property
Candlewood Suites Richmond - West Broad, an IHG Hotel features a fitness center, garden, a shared lounge and restaurant in Richmond. With free WiFi, this 3-star hotel offers a 24-hour front desk and a business center. The property is non-smoking throughout and is located 7 miles from Greater Richmond Convention Center. All guest rooms will provide guests with a fridge. The hotel has a grill. University Stadium is 5 miles from Candlewood Suites Richmond - West Broad, an IHG Hotel, while Virginia Commonwealth University School of the Arts is 6.8 miles away. Richmond International Airport is 15 miles from the property.
Pet Amenities
Candlewood Suites offers its pet guests designated dog relief areas complete with waste disposal bags as well as a door magnet that alerts staff that your pet is a guest at the hotel. Many locations also have doggie treats at the front desk.
Room Types
1 King Bed Studio Suite (refundable)
1 King Bed 1 Bedroom Suite (refundable)
1 King 1 Bedroom Suite Mobility Accessible Roll Shower (refundable)
1 King Bed Studio Suite Communication Accessible (refundable)
Studio Suite (refundable)
2 Queen 1 Bedroom Suite Communication Accessible (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- ATM Or Cash Withdraw On Site
- Access To Health Care Professionals
- Air Conditioning
- Air Conditioning In Public Area
- BBQ Facilities
- Babysitting/Child Services
- Bar
- Body Thermometer Available
- Bowling
- CCTV Security In Common Areas
- Car Rental Available
- Cashless Payment Available
- Cleaning Products Available
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Dishwasher
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Fire Extinguishers
- Fireplace
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Face Masks
- Free Parking
- Free Wi-Fi
- Garden
- Golf Course
- Guests Can Opt-out Of Daily Cleaning Service
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hygiene Certification
- Individually-wrapped Food Options
- Ironing Amenities
- Kitchen
- Kitchenette
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Microwave
- Mobile App For Room Service
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Outdoor Recreational Features
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Restaurant(s)
- Room Service
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Shared Kitchen
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shops On Site
- Smoke Alarms
- Spanish
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Temperature Check For Guests And Staff
- Tour Services
- Wheelchair Accessible
Recent Reviews
Review
Disappointing
Review
Exceptional
Review
Exceptional
Review
Exceptional
Review
Bad
Positives:
We loved how quiet and clean it was! If we come back down to the area we will stay here again.
Negatives:
Water pressure on the 7th floor.
Review
Amazing and great property!
Positives:
Upon checking, the room we booked was not available. We asked for an assessable room with a pull out sofa as it was described online during booking. They put us in a room that was not truly assessable. There was a regular tub. Although they rectified the issues in the room, the issues should have taken care of to start with. The tvs wouldn’t work. The room was missing the remote for one of the tvs and there was a light bulb missing as well. The room was also pretty dark with the lights on. Other than that, the room was good.
Negatives:
They charged my credit card before I even arrived even though it clearly stated no pre-payment ‘em needed and to pay at the property.
Review
It was below satisfactory for...
Positives:
Great value clean great customer service
Review
Provided great stay to celebrate...
Positives:
The room was excellent. The size and cleanliness was amazing
Negatives:
No type of breakfast was served.
Review
Was a decent stay.
Positives:
Kitchen facility
Negatives:
Outdated
Review
Adequately equipped
Positives:
Great value for the price. I was actually put in a suite with a separate bedroom from the tv room and kitchen. It was located close to the University of Richmond which is where I was visiting and it was close to a grocery store.
Negatives:
The couch in the living room was severely worn and the shower had an issue with hot water but the big suite more than made up for those shortcomings
Review
Great value and very comfortable...
Positives:
Great location
Negatives:
Clean
Review
Great nice and clean
Positives:
Friendly staff, good location, size of the King suite was very good for the price.
Negatives:
Lot's of things not up to par: the hotel had run out of water botttles to purchase, so I had to drive to get my own; one of the bedside lamps did not work; the heating system control did not work properly; the lever on the reclining chair did not work properly, etc.
Review
Lack of care and maintenance...
Review
Exceptional
Review
Superb
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.
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