Extended Stay America Select Suites - Richmond - Innsbrook
10060 W. Broad Street
Richmond, VA 23060, US
Richmond, VA 23060, US
Pets are always welcomed guests! A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches.
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About This Property
Extended Stay America Select Suites - Richmond - Innsbrook is offering accommodations in Richmond. Featuring a fitness center, the 2-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property is non-smoking throughout and is located 12 miles from Greater Richmond Convention Center. At the hotel, each room is equipped with a desk. Certain rooms include a kitchenette with a fridge, a dishwasher and an oven. Guest rooms in Extended Stay America Select Suites - Richmond - Innsbrook are equipped with a flat-screen TV and free toiletries. University Stadium is 12 miles from the accommodation, while Virginia Commonwealth University School of the Arts is 12 miles away. Richmond International Airport is 20 miles from the property.
Room Types
Deluxe Queen Non-Smoking (refundable)
Studio Queen Non-Smoking (refundable)
Studio 2 Queen Non-Smoking (refundable)
Deluxe 2 Queen Non-Smoking (refundable)
Deluxe 2 Queen Accessible Non-Smoking (refundable)
1 Bedroom Suite 2 Queen Non-Smoking (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- Air Conditioning
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- Cashless Payment Available
- Facilities For Disabled Guests
- Family Rooms
- First Aid Kit Available
- Fitness Centre
- Food Can Be Delivered To Guest Accommodation
- Free Parking
- Free WiFi
- Guest Accommodation Is Disinfected Between Stays
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Internet Services
- Laundry
- Lift
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Non-smoking Rooms
- Non-smoking Throughout
- Parking
- Parking On Site
- Physical Distancing In Dining Areas
- Physical Distancing Rules Followed
- Private Parking
- Screens Or Physical Barriers Placed Between Staff And Guests In Appropriate Areas
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- Vending Machine (Drinks)
- Vending Machine (snacks)
- WiFi
- WiFi Available In All Areas
Recent Reviews
Review
This guest did not leave comments about this hotel.
Positives:
The funny guy at the front desk
Negatives:
The smell of cigarettes
Negatives:
Furniture damaged, cockroaches
Positives:
The front desk attendant was pleasant enough.
Negatives:
This place is disgusting. Roaches in the bathroom. Kitchen cabinets and shower held together with tape. Not even a spoon in the "well-appointed kitchen". Hole in the wall where microwave was removed. Furniture was broken, peeling, or had burn marks.
Positives:
Not much other than the large, albeit odd shaped, room.
Negatives:
Sits far off the road. GPS took me to wrong driveway. Late check in was a bit complicated. Room was not super clean. Handicap shower wasn't great. Towels were thin and old. Bed was ok. Glad to leave the next morning.
Positives:
only thing was location
Negatives:
Roached, holes in walls, horrible customer service, very noisy. It was a holiday weekend no staff at from desk until 10 pm. I called the corporate office because the front desk did not answer there guest service number I was told 48 hours for response.
Positives:
Absolutely nothing. Full of bed bugs and cockroaches. Unbelievable. Never seen anything like it in my life
Negatives:
The Hotel refuses to respond to Booking.com. Bed bugs and cockroaches everywhere in the room and bathroom plus bed. Run for the hills people
Review
Absolute Filth and rodent infested. Shameful for VA
Positives:
Location
Negatives:
No internet/WiFi and no hot water!
Review
Passable
Positives:
The location was nice surrounded by a lot of stores and restaurants
Negatives:
Toilet had a slow drain and water was coming out the floor and behind the stands and dressers and sofa was a lot of trash and dirt like they didn't move the stuff around to sweep there were stains on the nightstand from where somebody speel something roaches were crawling around
Review
Good
Positives:
Was not satisfied with our stay.There was no coffe or breakfast. Staff were hard to understand.
Negatives:
There was no breakfast or coffee. Staff were hard to understand.
Positives:
Staff were very helpful
Positives:
There wasn't anything I liked in particular. It was a place to stay for one night while we were in town and it put a roof over our heads. At the very least the bed was somewhat comfortable.
Negatives:
The fan in the bathroom was disgusting and didn't even work. The bath tub was disgusting and didn't even look like it was cleaned. The lock on the bathroom door was broken and you couldn't even get the door to close the whole way. Just about every piece of furniture was broken and had pieces missing. The inside of the microwave was brown and nasty. The hallways also smelled musty and I didn't get a comfy homey feeling from this hotel. I would highly suggest you take your money and either spend it elsewhere or pay more for a nicer hotel.
Review
Pathetic
Positives:
size of the room,
Negatives:
The refrigerator was noisy; the breakfast was incomplete;, the carpets in the halls seemed dirty; the front door of the building was broken; the noise from the other bedroom was annoying ( like from someone walking all the time);
Review
I didn't feel comfortable
Positives:
Breakfast consisted of tiny muffins wrapped in cellophane. Not appetizing.
Negatives:
Needs an update. Towel rack in bathroom was missing. Everything in the room was dated. No USB for charging, no hairdryer in bathroom. Room was depressing.
Review
Not worth what I was charged.
Negatives:
This place desperately needs updating. The smell of the room was awful. The worst thing, I didn't feel safe. I will NEVER stay here again.
Review
Bad
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