Hilton Richmond Downtown
501 East Broad Street
Richmond, VA 23219, US
Richmond, VA 23219, US
Hilton Richmond Downtown welcomes pets at their pet-friendly accommodation. Pet fee is USD $50 per stay. The number of pets allowed is 2. Dogs only. Pet weight limit is 50 lbs. **Greatly appreciate your cleaning up after your pet. Dog potty area nearby.
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About This Property
Located in the city center of Richmond, VA, this hotel is 6.8 mi from the University of Richmond. An indoor pool with hot tub is available along with rooms that include free WiFi and cable TV with HBO. Every room at the Hilton Richmond Downtown provides a refrigerator and iPod docking station. Coffee facilities are also available in each room. A 24-hour convenience store is on site at the Richmond Hilton. A gym and a 24-hour business center are also available. There are two restaurants, a cocktail lounge, and a coffee bar on-site. Hilton Richmond is 54 mi from Busch Gardens Williamsburg.
Room Types
1 King Bed (refundable)
1 King Hearing Accessible (refundable)
2 Queen Beds (refundable)
2 Queen Beds Oversized (refundable)
1 King Bed Executive Floor (refundable)
2 Queen Beds Executive Floor (refundable)
1 King 1 Bedroom Accessible with Tub Suite (refundable)
1 King 1 Bedroom Suite Hearing Accessible (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
4:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM Or Cash Withdraw On Site
- Access To Health Care Professionals
- Air Conditioning
- Air Conditioning In Public Area
- Allergy-free Rooms Available
- Alternative Meal Arrangement
- Balcony/terrace
- Bar
- Bicycle Parking
- Blackout Curtains
- Body Thermometer Available
- CCTV Security In Common Areas
- Car Rental Available
- Cashless Payment Available
- Children's Playground
- Cleaning Products Available
- Coffee Shop
- Concierge Services
- Contactless Check-in/out
- Convenience Store
- Currency Exchange Service
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Desk/workspace Available
- Electric Vehicle Charging Station
- Elevator
- English
- Entertainment Services
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fire Extinguishers
- Fireplace
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Face Masks
- Free Wi-Fi
- Game Room
- Garden
- Gift/souvenir Shop
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Happy Hour
- Heating In Public Area
- Hiking
- Hot Tub/Whirlpool
- Hygiene Certification
- Individually-wrapped Food Options
- Indoor Pool
- Indoor Tanning
- Invoices
- Ironing Amenities
- Kitchen
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Massage Services
- Meeting/Banquet Facilities
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- Parking Available
- Parking Available (charges May Apply)
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Private Check-in/check-out
- Professional Cleaning Services
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Restaurant(s)
- Room Service
- Room Service Available
- Safety Deposit Box
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shuttle Service (charges May Apply)
- Smoke Alarms
- Sofa
- Spa Services
- Spanish
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- TV & Movies/Shows
- Taxi Service
- Telephone
- Temperature Check For Guests And Staff
- Tour Services
- Valet Parking (charges May Apply)
- Vending Machine
- Wheelchair Accessible
Recent Reviews
Review
Very good
Review
Exceptional
Positives:
Never got to experience it.
Negatives:
They denied us saying they were sold out when we arrived. I had 3 emails saying I had a reservation with a confirmation # thru booking.com. Very stressful. They sent my son and I to the Graduate Hilton 4 blocks away. It was horrible.
Review
Very disappointing
Review
Exceptional
Review
Exceptional
Positives:
The room was big enough.
Negatives:
I was extremely disappointed with my experience. The staff were rude and unhelpful, particularly when it came to handling my tax-exempt status. They lacked the professionalism to address the issue and made no effort to find a solution. After my stay, I emailed the manager to follow up, but I never received a response—only an email with the original invoice, including all the taxes that should have been exempted.
We paid $319 for one night, and the room did not even include a complimentary bottle of water. Apparently, these are only available for HH guests. However, two of my friends staying with me are HH members, and since they were not the primary guest, they were also denied this basic courtesy. While it’s just water, at $319 per night, we expected a much better level of service and hospitality.
The room had a strong scent of bleach.
Review
A bad experience
Review
Pleasant
Review
Exceptional
Positives:
Beautifully rehabbed historic building.
Negatives:
TV did not work. When I informed the front desk they acted like everyone knew the workaround.
Review
Expensive for what you get.
Review
Very poor
Positives:
The entrance
Negatives:
The fact that the room where I stayed wreaked of mildew from the opening of the door, the room where I was moved to did not have the included amenities that I requested and paid for. Also, the restaurant hrs didn’t work. God forbid someone gets hungry from 2-5.
Review
It was not what I...
Review
Passable
Negatives:
I have pictures of the sheets on the king bed in the room we paid $250 for , and there’s a hole in the sheets. What’s worse is I also have pictures of how the bathroom door couldn’t be fully closed because the door was too big for the frame. Imagine that, $250 for a king room where the bathroom door doesn’t close! This is room 224, for anyone interested in checking.
Review
Won’t go back
Positives:
The continental breakfast was excellent, the staff was really nice, it was dog friendly, and the location was good.
Negatives:
I did not like that. The electric car charging could only be accessed with the valet and when you contacted the hotel, no one seemed to know much about it.
Review
overall, it was a good...
Review
Good
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