Hilton Richmond Downtown
501 East Broad Street
Richmond, VA 23219, US
Richmond, VA 23219, US
Hilton Richmond Downtown welcomes four-legged guests at their pet-friendly accommodation. Pet fee is USD $50 per stay. The number of pets allowed is 2. Dogs only. Pet weight limit is 50 lbs. **Greatly appreciate your cleaning up after your pet. Dog potty area nearby.
Reserve a room
About This Property
Located in the city center of Richmond, VA, this hotel is 6.8 mi from the University of Richmond. An indoor pool with hot tub is available along with rooms that include free WiFi and cable TV with HBO. Every room at the Hilton Richmond Downtown provides a refrigerator and iPod docking station. Coffee facilities are also available in each room. A 24-hour convenience store is on site at the Richmond Hilton. A gym and a 24-hour business center are also available. There are two restaurants, a cocktail lounge, and a coffee bar on-site. Hilton Richmond is 54 mi from Busch Gardens Williamsburg.
Room Types
1 King Bed (refundable)
2 Queen Beds (refundable)
2 Queen Beds Oversized (refundable)
1 King Bed Executive Floor (refundable)
2 Queen Beds Executive Floor (refundable)
1 King Executive Level Oversized Accessible Tub (refundable)
2 Queen Executive Floor Deluxe Hearing Accessible (refundable)
1 King Bed 1 Bedroom Suite (refundable)
1 King 1 Bedroom Accessible with Tub Suite (refundable)
1 King 1 Bedroom Suite Accessible Roll in Shower (refundable)
1 King 1 Bedroom Suite Hearing Accessible (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
4:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM/cash Machine On Site
- Access To Health Care Professionals
- Accessible Parking
- Air Conditioning
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- Allergy-free Room
- Bar
- Bike Tours
- Board Games/puzzles
- Breakfast In The Room
- Breakfast Takeaway Containers
- Business Centre
- CCTV In Common Areas
- CCTV Outside Property
- Car Hire
- Cashless Payment Available
- Coffee House On Site
- Concierge Service
- Contactless Check-in/check-out
- Delivered Food Is Securely Covered
- Designated Smoking Area
- Dry Cleaning
- Electric Vehicle Charging Station
- Express Check-In/Check-Out
- Face Masks For Guests Available
- Facilities For Disabled Guests
- Family Rooms
- Fax/photocopying
- Fire Extinguishers
- First Aid Kit Available
- Fitness Centre
- Food Can Be Delivered To Guest Accommodation
- Fruits
- Garden
- Guest Accommodation Is Disinfected Between Stays
- Guest Accommodation Sealed After Cleaning
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Hand Sanitizer In Guest Accommodation And Key Areas
- Happy Hour
- Heating
- Hot Tub/jacuzzi
- Indoor Play Area
- Internet Services
- Invoice Provided
- Ironing Service
- Key Access
- Key Card Access
- Kid Meals
- Laundry
- Lift
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Live Music/performance
- Live Sport Events (broadcast)
- Luggage Storage
- Meeting/Banquet Facilities
- Minimarket On Site
- Non-smoking Rooms
- Non-smoking Throughout
- Outdoor Furniture
- Parking
- Parking Garage
- Parking On Site
- Physical Distancing Rules Followed
- Picnic Area
- Private Check-in/check-out
- Private Parking
- Process In Place To Check Health Of Guests
- Property Is Cleaned By Professional Cleaning Companies
- Restaurant
- Room Service
- Safety Deposit Box
- Screens Or Physical Barriers Placed Between Staff And Guests In Appropriate Areas
- Shared Lounge/TV Area
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shuttle Service
- Shuttle Service (free)
- Smoke Alarms
- Solarium
- Spa/wellness Packages
- Special Diet Menus (on Request)
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Sun Loungers Or Beach Chairs
- Sun Terrace
- Terrace
- Thermometers For Guests Provided By Property
- Tour Desk
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- Valet Parking
- Vending Machine (Drinks)
- Vending Machine (snacks)
- Walking Tours
- Wheelchair Accessible
- Wine/champagne
Recent Reviews
Positives:
Never got to experience it.
Negatives:
They denied us saying they were sold out when we arrived. I had 3 emails saying I had a reservation with a confirmation # thru booking.com. Very stressful. They sent my son and I to the Graduate Hilton 4 blocks away. It was horrible.
Review
Very disappointing
Review
Exceptional
Review
Exceptional
Positives:
The room was big enough.
Negatives:
I was extremely disappointed with my experience. The staff were rude and unhelpful, particularly when it came to handling my tax-exempt status. They lacked the professionalism to address the issue and made no effort to find a solution. After my stay, I emailed the manager to follow up, but I never received a response—only an email with the original invoice, including all the taxes that should have been exempted.
We paid $319 for one night, and the room did not even include a complimentary bottle of water. Apparently, these are only available for HH guests. However, two of my friends staying with me are HH members, and since they were not the primary guest, they were also denied this basic courtesy. While it’s just water, at $319 per night, we expected a much better level of service and hospitality.
The room had a strong scent of bleach.
Review
A bad experience
Review
Pleasant
Review
Exceptional
Positives:
Beautifully rehabbed historic building.
Negatives:
TV did not work. When I informed the front desk they acted like everyone knew the workaround.
Review
Expensive for what you get.
Review
Very poor
Positives:
The entrance
Negatives:
The fact that the room where I stayed wreaked of mildew from the opening of the door, the room where I was moved to did not have the included amenities that I requested and paid for. Also, the restaurant hrs didn’t work. God forbid someone gets hungry from 2-5.
Review
It was not what I...
Review
Passable
Negatives:
I have pictures of the sheets on the king bed in the room we paid $250 for , and there’s a hole in the sheets. What’s worse is I also have pictures of how the bathroom door couldn’t be fully closed because the door was too big for the frame. Imagine that, $250 for a king room where the bathroom door doesn’t close! This is room 224, for anyone interested in checking.
Review
Won’t go back
Positives:
The continental breakfast was excellent, the staff was really nice, it was dog friendly, and the location was good.
Negatives:
I did not like that. The electric car charging could only be accessed with the valet and when you contacted the hotel, no one seemed to know much about it.
Review
overall, it was a good...
Review
Good
Positives:
Bed was comfortable
Negatives:
The smell was not pleasant.
We came in late hoping to rest and get a good night sleep. But was I wrong !
The room was extremely noisy the A/C turning on and off and the trucks and construction from the street was so loud. I told front desk in the morning and they just discounted it and didn’t apologize.
No complimentary coffee
Parking $40 for a car
Bad bad bad
Review
Bad
Positives:
Very roomy and soft bed
Negatives:
The previous guest left food in the Fridge and it was smelling. So room was not fully cleaned up before my stay.
Review
Good
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.
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