Residence Inn by Marriott Richmond West End
2121 Dickens Road
Richmond, VA 23230, US
Richmond, VA 23230, US
Pet guests are welcome at Residence Inn by Marriott Richmond West End. Pet fee is USD $100 per stay. Pet weight limit is 100 lbs. **Greatly appreciate your cleaning up after your pet. Dogs and cats are welcome. Pets may be left unattended in room when crated. Dog potty area on property.
Reserve a room
About This Property
Residence Inn Richmond West End has free bikes, seasonal outdoor swimming pool, a fitness center and garden in Richmond. With free WiFi, this 3-star hotel offers a 24-hour front desk and a business center. The property is non-smoking throughout and is located 7.1 miles from Greater Richmond Convention Center. Some rooms also feature a kitchen with a fridge, a dishwasher and a microwave. Guests at the hotel can enjoy an American breakfast. University Stadium is 5.1 miles from Residence Inn Richmond West End, while Virginia Commonwealth University School of the Arts is 6.9 miles from the property. Richmond International Airport is 15 miles away.
Room Types
Standard Room (refundable)
Standard Room (refundable)
Standard Room (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- Accessible Bathtub Available
- Accessible Entrance To Swimming Pool
- Accessible Parking
- Accessible Registration Desk Available
- Accessible Rooms With 32-inch Wide Door Opening Available
- Accessible Route To Business Center
- Accessible Route To Guest Rooms
- Accessible Route To The Registration Desk Available
- Accessible Shower Available
- Accessible Toilet
- Accessible Vanities Available
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- Audible Alarm
- BBQ Facilities
- Babysitting/Child Services
- Blackout Curtains
- CCTV Security In Common Areas
- Car Rental Available
- Cashless Payment Available
- Cleaning Products Available
- Closed-caption TV
- Coffee/tea Maker
- Contactless Check-in/out
- Convenience Store
- Currency Exchange Service
- Daily Disinfection
- Daily Housekeeping
- Deadbolt On Doors Available
- Desk/workspace Available
- Dishwasher
- Electronic Room Key
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fire Extinguishers
- Fireplace
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Breakfast
- Free Face Masks
- Free Wi-Fi
- Garden
- Gift/souvenir Shop
- Grocery Delivery
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hair/Beauty Salon
- Hand Sanitizer In Guest Accommodation And Key Areas
- Hearing Accessible Room And/or Kit Available
- Heating In Public Area
- Hygiene Certification
- Individually-wrapped Food Options
- Ironing Amenities
- Kitchen
- Kitchenware
- Laundry Services
- Lowered Electrical Outlets Available
- Lowered View Port In Doors Available
- Luggage Storage & Lockers
- Main Entrance
- Meeting/Banquet Facilities
- Microwave
- Mobility Accessibility Available
- Non-Smoking Rooms Available
- Non-slip Grab Bar Available
- Non-smoking Property
- On-site Parking
- Outdoor Pool
- Outdoor Recreational Features
- Parking Available
- Parking Available (charges May Apply)
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Poolside Bar
- Professional Cleaning Services
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Restaurant(s)
- Room And Suites Access Through Exterior Corridor
- Room Windows That Open
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Secondary Lock On Windows Available
- Self-closing Doors Available
- Self-operating Lift To Hotel Swimming Pools
- Separate Shower/bathtub
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shops On Site
- Smoke Alarms
- Sofa
- Spanish
- Staff Trained In Safety Protocol
- Swimming Pool
- TTY/TDD Compatibility Available
- TV & Movies/Shows
- Telephone
- Tennis Court & Equipment
- Toiletries Provided
- Valet Parking (charges May Apply)
- View Port In Door Available
- Visual Alarms
- Wheelchair Accessible
Recent Reviews
Positives:
Nothing we need to refunded.
Negatives:
Strong drug ardor not clean
Review
This guest did not leave comments about this hotel.
Positives:
The woman that was in charge of making breakfast was the bright spot during my stay
Negatives:
The dead bolt lock on my room did not work, when I asked I was told that mine wasnt the only one, and they were working to get them fixed. Needless to say, I was uncomfortable. On top of that we heard gunshots and that made it worse
Review
Good
Review
Perfect
Positives:
Really like the apartment style room and full kitchen. The staff has been very nice and accommodating.
Negatives:
I have no complaints about this property.
Review
Exceptional
Positives:
The cook staff was amazing. She was a pleasure! John the manager was very kind.
Negatives:
The air conditioner was so loud we didn't sleep the 3 days we were there. We were told housekeeping was coming the 2nd day because our comforters had very gross things on them. I was also double charged when I had already pd for our stay.
Review
Not worth the money.
Positives:
The area
Negatives:
The wires were showing in key panel and the breakfast was HORRIBLE! It tasted as if it was either old or over cooked and the selection to choose from was extremely limited I have never seen a hotel with breakfast included with only 3-4 items and didnt even have juice. Some breakfast was better than any I guess. Also checkout says 12 in the room I called to see if I could extend to 1 and they advised I had already been extended an hour. Hotel policies need to be updated it says 11 online and 12 in big letters on the back of the door if it was accurate there would be no confusion.
Review
It wasnt bad, but definitely couldve been better.
Positives:
Staff was competent and friendly.
Negatives:
Couch smelled like pee
Review
Pleasant
Positives:
Location
Negatives:
Not well maintained and the room was missing many necessities
Review
Not a place I would recommend
Positives:
Location
Negatives:
No soap, poor breakfast, only two towels and no service of rooms in four nights. No hangers in the room. We had to ask for more toilet paper and towels. We asked for a bathmat. They didnt replenish coffeewe had to ask at the desk.
Review
It didnt feel clean, the property was a bit run down and service was questionable. I would not stay there again.
Positives:
Good staff
Negatives:
Poorly maintained hotel. Not recommended if you are looking for a 3 star experience.
Positives:
The room was large and had a full sized fully updated kitchen with granite counters. The bed was great. The staff was pleasant.
Positives:
The beds were clean, the pillow cases were clean.
Negatives:
There was no Shampoo or Body wash in the shower. There was no foot towel to put outside the shower. The counter in the kitchen was filthy (sticky) from the previous person. The beds were clean, the pillow cases were clean. The carpet were not vacuumed. This property has seen better days but needs to be maintained. When I attempted to tell the cleaning crew none of them spoke English and I gave up.
Review
This used to be a great place to stay and provided value for money spent.......not anymore.
Positives:
Large, clean, newly renovated room with free breakfast. We were pleasantly surprised as we knew this hotel had been around a LONG time. It was really a very pleasant experience.
Negatives:
Guests were noisy, but it seemed to quiet by about 11pm so not a big deal.
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.
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