Residence Inn Richmond West End
2121 Dickens Road
Richmond, VA 23230, US
Richmond, VA 23230, US
Residence Inn Richmond West End welcomes pets at their pet-friendly accommodation. Pet fee is USD $100 per stay. Pet weight limit is 100 lbs. **Greatly appreciate your cleaning up after your pet. Dogs and cats are welcome. Pets may be left unattended in room when crated. Dog potty area on property.
Reserve a room
About This Property
Residence Inn Richmond West End has free bikes, seasonal outdoor swimming pool, a fitness center and garden in Richmond. With free WiFi, this 3-star hotel offers a 24-hour front desk and a business center. The property is non-smoking throughout and is located 7.1 miles from Greater Richmond Convention Center. Some rooms also feature a kitchen with a fridge, a dishwasher and a microwave. Guests at the hotel can enjoy an American breakfast. University Stadium is 5.1 miles from Residence Inn Richmond West End, while Virginia Commonwealth University School of the Arts is 6.9 miles from the property. Richmond International Airport is 15 miles away.
Room Types
Studio, 1 Queen, Sofa bed (refundable)
Penthouse Suite, In Loft: 1 Queen, Sofa bed (refundable)
1 Bedroom Penthouse Suite (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- Air Conditioning
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- Auditory Guidance
- Bicycle Rental
- Breakfast Takeaway Containers
- Business Centre
- CCTV In Common Areas
- CCTV Outside Property
- Cashless Payment Available
- Contactless Check-in/check-out
- Daily Housekeeping
- Delivered Food Is Securely Covered
- Emergency Cord In Bathroom
- Face Masks For Guests Available
- Facilities For Disabled Guests
- Family Rooms
- Fax/photocopying
- Fire Extinguishers
- First Aid Kit Available
- Fitness Centre
- Food Can Be Delivered To Guest Accommodation
- Free WiFi
- Garden
- Grocery Deliveries
- Guest Accommodation Is Disinfected Between Stays
- Guest Accommodation Sealed After Cleaning
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Higher Level Toilet
- Internet Services
- Key Access
- Key Card Access
- Laundry
- Lift
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Lower Bathroom Sink
- Luggage Storage
- Non-smoking Rooms
- Non-smoking Throughout
- Outdoor Pool
- Outdoor Pool (seasonal)
- Parking
- Parking On Site
- Physical Distancing In Dining Areas
- Physical Distancing Rules Followed
- Property Is Cleaned By Professional Cleaning Companies
- Screens Or Physical Barriers Placed Between Staff And Guests In Appropriate Areas
- Security Alarm
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Swimming Pool
- Toilet With Grab Rails
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- Visual Aids: Braille
- Visual Aids: Tactile Signs
- Wheelchair Accessible
- WiFi
- WiFi Available In All Areas
Recent Reviews
Positives:
Everything
Review
Exceptional
Review
Very good
Positives:
When we were checking in there was an intoxicated guest arguing with the manager. The room smelt of cigarettes. I think people use this hotel for sex trafficking.
Negatives:
Everything.
Review
It was horrible
Review
Very good
Review
Disappointing
Review
Exceptional
Review
Exceptional
Positives:
Afroamerican lady at the reception should not be working with Marriott and any service business!
Negatives:
The pool was dirty!!! My kids really want to use the pool but we could not!
Review
Unpleasant
Review
Exceptional
Review
Exceptional
Review
Exceptional
Negatives:
I got charged twice for the room. Once on Venmo and once on my American Express. I initially paid online with Venmo. When I got to hotel they were only suppose to charge my American Express for incidentals, but they charged me for room, too. . It’s been a nightmare trying to reconcile it. At this point they should just comp me the room. I’ve been dealing with Booking.com and the hotel about it for three days.
Review
Unresolved.
Positives:
I liked the layout it provided traveling with grown children. Everyone had space. There was a kitchen.
Negatives:
It was the beginning of Summer, we wanted to go swimming, the pool was absolutely disgusting. Not just dirty, but disgustingly so. Coincidentally the Residence Marriott in Charlotte North Carolina was the exact same way. Both hotel pools look like they have zero maintenance and upkeep. Not sanitary to be entered. Thick slime covering the surface, and debris in the pool.
Review
Pleasant
Review
Very good
Negatives:
The price was a little up there for just 2 nights
Review
Exceptional
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