Microtel Inn & Suites Urbandale
8711 Plum Drive
Urbandale, IA 50322, US
Urbandale, IA 50322, US
Microtel Inn & Suites Urbandale welcomes four-legged guests at their pet-friendly accommodation. Pet fee is USD $20 per pet per night. The number of pets allowed is 2. Dogs only. Pet weight limit is 50 lbs. Aggressive breeds are not allowed. *No pet weight limit. Dogs may be left in room unattended. Dog potty area on property.
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About This Property
This Urbandale hotel is just off Interstate 80 and 20 minutes’ drive from central Des Moines, Iowa. The hotel offers free Wi-Fi access in every room and an on-site fitness center. Cable TV is provided in every room at Microtel Inn & Suites Urbandale. For added convenience, a hairdryer and ironing facilities are also included. A daily continental breakfast is served at Urbandale Microtel Inn & Suites. Fax and photocopying services are available at the 24-hour front desk. Adventureland amusement park is 20 minutes’ drive from the hotel. Shopping at Merle Hay Mall is 3.7 mi away.
Room Types
1 Queen Bed Accessible Room Non-Smoking (refundable)
1 Queen Bed Non-Smoking (refundable)
1 Queen Bed, Mobility Accessible Studio Suite Smoke Free (refundable)
1 Queen Bed, Mobility Accessible Studio Suite, Non-Smoking (refundable)
1 Queen Bed, Studio Suite, Non-Smoking (refundable)
2 Queen Beds Non-Smoking (refundable)
1 King Bed, Studio Suite, Non-Smoking (refundable)
2 Queen Beds, Studio Suite, Non-Smoking (refundable)
1 Queen Bed, Deluxe Studio Suite, Non-Smoking (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- Cashless Payment Available
- Contactless Check-in/check-out
- Face Masks For Guests Available
- Facilities For Disabled Guests
- Family Rooms
- Fax/photocopying
- First Aid Kit Available
- Fitness Centre
- Food Can Be Delivered To Guest Accommodation
- Free Breakfast
- Free Parking
- Free WiFi
- Guest Accommodation Is Disinfected Between Stays
- Guest Accommodation Sealed After Cleaning
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Hot Tub/jacuzzi
- Internet Services
- Lift
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Meeting/Banquet Facilities
- Non-smoking Rooms
- Physical Distancing In Dining Areas
- Physical Distancing Rules Followed
- Process In Place To Check Health Of Guests
- Screens Or Physical Barriers Placed Between Staff And Guests In Appropriate Areas
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- Vending Machine (Drinks)
- Vending Machine (snacks)
- WiFi
Recent Reviews
Positives:
Not a thing. It was not worth the money. service was no existent. Attitudes were poor. Felt like I was staying in a 3rd world hotel. Pretty sure the managers were living in the property. do not go
Negatives:
Rooms were separated by a floor because pets had to be on the first floor. But they were out of rooms on the first floor so new pets were invited to the 2nd floor. The manager was not flexible and not willing to make any changes. I'm pretty sure we were on camera even in our rooms, we found holes in the bathrooms where there could have been a camera. The first floor room had a building spot light shining directly into the room which made it daylight all night long. There was no hot water for long periods of time. The breakfast sign indicated breakfast was served until 9:30, but they started cleaning it up at 8:30 every morning. The managers didn't turn on the lobby lights at night so you walked into the dark. and both mornings, the older manager used a commercial leaf blower to clean the carpets in the halls making incredibly loud noises before 8 am.
Review
It sucked, Don't stay here
Negatives:
Hallway stunk broken blinds plaster falling off ceiling in space tub room several lights out
Review
Pleasant
Review
Bad
Review
Exceptional
Positives:
Convenient location
Negatives:
Rooms were kind of small but fit the name of the hotel
Review
Exceptional
Positives:
Breakfast was good. Options good. The basics were all there and that was what we were looking for. We asked for microwave a d refrigerator in room. Micro not there BUT refrigerator there. We could have used another chair as there was only a desk chair.
Negatives:
Well, the upgrade at no extra cost to 2 queens was a nice idea withno extra cost was nice but we lost the couch to sit on and possibly that micro. We therefore had no comfortable chair. We were there to visit and not leave motel. I would have liked to know ahead about losses with upgrade
Review
It was a very good...
Review
Pleasant
Review
Good
Review
Superb
Review
Good
Positives:
.
Negatives:
Breakfast was the same thing every day, just biscuits and gravy
Review
Good
Positives:
Easy access to highway.
Negatives:
Parking was challenging due to many oversized vehicles in the parking lot. Dump trucks with long trailers monopolizing the parking spots. TV in room didn’t work.
Review
It served its purpose as...
Positives:
The staff kept going in my room. On more than one occation my room was entered by the connecting hotel room. I checked of the room before my stay was over and the hotel refuse to reimburse me for the nights I did not stay. Im a single women who was staying the room alone and should not have gone through that. Typically when you stay in hotels the staff do not disclose what hotel room your staying into outside persons.
Negatives:
The staff should have never comfirmed I was staying at the hotel
Review
It was terrible.
Negatives:
Shower head in bathroom, it tended to spray all over and could only be used by hand.
Review
Very good
Positives:
The staff were very friendly and accommodating. They made sure we had a room on the bottom floor near the exit so we could take the dogs out easily.
Negatives:
There wasn't anything I didn't like.
Review
Great hotel!
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.
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