Hampton Inn By Hilton Easton Pa

Negatives: The door was very loose in its frame. I believe it could have been opened very easily without a tool.

Negatives: Curtains did not go up and down and was tattered. Behind the pillows, the bedskirt was bunched up and filthy.

Negatives: Registered for 4 people, only got towels for 3. Blanket for sofa bed was hard and rough textured. Breakfast was ok, but there was not enough seating in the breakfast area. Pool was nice and clean but needed to be heated a bit more.

Negatives: Nothing!

Negatives: My room was infested with bugs!!! I told the woman at the front desk in the morning when we discovered them. She said we could switch rooms but since my son is special needs who doesnt do well with change (was hard getting him to sleep there the first night) and has a ton of equipment, that wasnt an option. Asked if they could just clean the room while we were out. Came back around 3:00pm and were relaxing in the room and found a ton of more bugs. So i went back to the woman at the front desk upset. She told me it was after 11:00am so there was no one who could clean the room and that they didnt clean while i was out. Also i couldnt switch rooms because i didnt tell her earlier. I repeated again my son is special needs and we couldnt switch room. She then offered me cleaning supplies so i could clean the room myself i asked to speak to a manager since she didnt care and was unwilling to help. She then told me there was no manager and no one else i could talk to. So i asked if she could call a manager to resolve this issue or for me to talk too. She said she wouldnt do that and there was no one to call that i could call on Monday.this was Saturday afternoon! So after leaving upset i had to call booking.com customer service since i didnt know what else to do. Well the customer service person called the manager and spoke to them but the front desk employee wasnt able to speak to their own manager. Makes no sense! Well i ended up having to go to the store to buy bug spray and spray the room down and clean all the surfaces! While cleaning we found boogers smeared all over the mattress under the sheets. White crusty bodily fluids sprayed all over the bottom of the bedframe. I dont think they even cleaned this room before we arrived!!! Absolutely disgusting!!!