Best Western Plus Magnolia Inn & Suites
107 Interstate Drive Nw
Cleveland, TN 37312, US
Cleveland, TN 37312, US
Best Western Plus Magnolia Inn & Suites welcomes four-legged guests at their pet-friendly accommodation. Pet fee is USD $20 per day. Pet deposit of USD $100. The number of pets allowed is 2. Pet weight limit is 80 lbs. *Dogs may be left unattended in room. Dog potty area on property.
Reserve a room
About This Property
The Best Western Plus Magnolia Inn & Suites hotel is four miles from Lee University. Several local points of interest are close to this Cleveland, TN hotel, including Cleveland State Community College, the Cleveland Speedway and Bradley Square Mall. The Ocoee River area provides the perfect backdrop for recreational activities like white-water rafting, swimming, fishing, boating and more. A number of parks, entertainment venues, retailers and restaurants can be found in the vicinity. This Tennessee hotel offers features and amenities like free daily newspaper, free wireless high-speed Internet access, seasonal outdoor pool, fitness center, on-site business center, public computer with Internet access, copy and fax service and in-room amenities like spacious work desks. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors. All rooms have microwaves, refrigerators, coffee makers with free coffee, curved shower rods, hair dryers, irons, ironing boards, down pillows and cable television. Some rooms also have sofa sleepers. Nonsmoking and connecting rooms can be requested. Laundry facilities are located on the premises. Ample free parking is provided and can accommodate most cars, trucks or busses.
Room Types
2 Queen Beds Non-Smoking (refundable)
Accessible 1 King Non-Smoking (refundable)
Communication Assistance 1 King Bed Non-Smoking (refundable)
1 King Bed Non-Smoking (refundable)
Accessible 1 King With Roll In Shower Non-Smoking (refundable)
Suite 1 King Bed Non-Smoking (refundable)
Separate Bedroom Suite 1 King Bed Non-Smoking (refundable)
Suite 1 King Bed With Full Kitchen Non-Smoking (refundable)
Suite King With Kitchenette Non-Smoking (refundable)
Separate Bedroom Suite-2 Queen Beds Non-Smoking (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- ATM Or Cash Withdraw On Site
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- BBQ Facilities
- Bar
- CCTV Security In Common Areas
- Carbon Monoxide Detector
- Carpeting
- Cleaning Products Available
- Clothes Drying Rack
- Coffee Shop
- Coffee/tea Maker
- Concierge Services
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Desk/workspace Available
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Fan
- Fire Extinguishers
- Fireplace
- First Aid Kit Available
- Fitness Center
- Free Breakfast
- Free Parking
- Free Wi-Fi
- Gift/souvenir Shop
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Heating In Public Area
- Hindi
- Indoor Pool
- Invoices
- Ironing Amenities
- Kitchen
- Kitchenware
- Laundry Services
- Linens
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Outdoor Pool
- Outdoor Recreational Features
- Pets Allowed (charges May Apply)
- Private Check-in/check-out
- Protective Screen Or Physical Barriers In Appropriate Areas
- Radio
- Refrigerator
- Restaurant(s)
- Room Towels Provided
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Separate Shower/bathtub
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Socket Near The Bed
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- Swimming Pool
- TV & Movies/Shows
- Telephone
- Temperature Check For Guests And Staff
- Tile/marble Flooring
- Toiletries Provided
- Trash Cans
- Vending Machine
- Wake Up Call
- Wheelchair Accessible
Recent Reviews
Positives:
Breakfast was ok. Had to take food to the room because eating area was full.
Negatives:
The comforter and sheets on one for the beds had several yellow pee like stains all over them. Called and told the front desk and they said we could come down to the desk and pick up clean ones. So WE had to go pick up a comforter and sheet set at the front desk and WE had the change and make up the bed. Then when we went to bed, we noticed hair on the other bed sheets and pillows. I honestly do not think they changed beddings before our arrival. As far as the room, the toilet area was too small.
Review
Will not stay there or at a Best Western again.
Positives:
breakfast was good. woman helping to serve was extremely helpful and sweet.
Negatives:
my room smelled musty when I walked in. and i asked for my receipt to be emailed and im still waiting for it... otherwise everything was good.
Review
friendly staff, decent stay
Positives:
Liked location
Negatives:
Elevator was not working. We were not notified ahead of time. The room smelled musty even though it was on the second floor.
Review
A little disappointed because we paid more a night at this hotel than any on our trip.
Positives:
Clean rooms,nice staff,great beds
Negatives:
Elevator broken,small closet,breakfast not real good
Review
Very good
Positives:
The overall first impression was that we chose a decent location in a safe area near the college. Based on my travel experience, the value was a little bit overpriced, and with a week's stay, normally I would have received several perks and a substantial discount. The hotel was affordable and private but I did see other locations that I will keep my eyes on for our next visit in the future. Having a potential business in the area, I suspect that I might be in the area more often. The building was in good repair and had no unpleasant odor. The room seemed freshly remodeled and painted with lovely wall hangings. The beds were in good condition and the bedding spotless. The suite sofa-sleeper was adequate but not overall comfortable versus similar accommodations in the area. Considering that we were in town for a weeklong conference at Lee University, I was surprised at how few people stayed on this property. Because of the lack of being overly full, we had minimal noise during the night and felt comfortable getting rest without disruption. The only time we had to ask for the noise levels to be addressed, the staff took care of it without further issues. The policy of this hotel was that room services were provided every three days. For my family, I would say this was not exactly the best idea and felt like we needed to fend for ourselves by getting towels and toiletries often. The toilet paper quality was fine but the roll size was in question. My suggestion would be a different brand to provide a better value because, at home, my family would have used maybe 2 rolls at the same time we used 7 at the hotel because they were small.
Negatives:
The elevator being out of service was an immediate issue and it was not resolved during the week we stayed. I am disabled as was the lady that I reserved the other room for and we were unable to climb stairs. Luckily we were both given rooms on the bottom floor unlike originally planned. I would say that it was our luck that we had canceled our third room for a wheelchair-bound person because the property would not have been acceptable to her. The AC system was not efficient or capable of serving the entire room. The suite was like a sauna without venting for any comfort. The restroom was poorly designed, tight, and unventilated. The toilet was wedged between a wall and the tub with no room to sit properly and with no circulation vent, it allowed human stink to linger for everyone. Lack of privacy was also a factor as entry to the restroom had no door and the suite had to disturb the sleeping area to gain access. The hair dryer did not work but my girls brought their own to use. The doors drag the carpet and are hard to open & close which over time is going to ruin the carpet. It seemed like the flooring under the carpet was uneven which will cause issues for carpet replacement sooner than needed. At checkout, I was disturbed when my bill was overcharged by over $200. Initially, I was told that the tax rate had increased but I disproved that being the issue. We had to endure a long process of explaining and showing my confirmed booking before finally making some adjustments. There were two adults, a 17 & 16-year-old for the room that slept six and the website clearly states that children under 18 stay free with each adult. The manager did make an adjustment but I felt like this was not handled in the best way. In all my years of using Booking or similar services, this is the first time I have ever had problems with pricing being an issue.
Review
Adequate with room for improvement
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