Sonesta Simply Suites Knoxville
10206 Parkside Drive
Knoxville, TN 37922, US
Knoxville, TN 37922, US
Sonesta is pet friendly! Pets weighing less than 80 pounds are welcome. A non-refundable pet fee will be charged to the guest’s account upon check-in based upon the length of stay -- 6 nights up to $75, 7+ nights up to $150. Proper medical certification specifying that all vaccinations are up to date must be available upon request. Pets may be left unattended in your room. However, if you leave the premises of the hotel with your pet unattended in the room, the pet must be in a crate or pet carrier while you are gone.
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About This Property
Ideally set in the West Knoxville district of Knoxville, Sonesta Simply Suites Knoxville is located 13 miles from University of Tennessee, 13 miles from University of Tennessee Neyland Stadium and 13 miles from Knoxville Convention Center. This 3-star hotel offers a tour desk and luggage storage space. The hotel has a fitness center, a 24-hour front desk and free WiFi. At the hotel, the rooms include a desk. All rooms will provide guests with a fridge. Frank H. McClung Museum is 14 miles from Sonesta Simply Suites Knoxville, while Market Square is 14 miles from the property. McGhee Tyson Airport is 15 miles away.
Pet Amenities
Sonesta offers its pet guests designated dog relief areas complete with waste disposal bags as well as a door magnet that alerts staff that your pet is a guest at the hotel. Many locations also have doggie treats at the front desk.
Room Types
Standard Room (refundable)
Standard Room (refundable)
Standard Room (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- Air Conditioning
- Air Conditioning In Public Area
- BBQ Facilities
- CCTV Security In Common Areas
- Car Rental Available
- Cashless Payment Available
- Cleaning Products Available
- Coffee/tea Maker
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Desk/workspace Available
- Dishwasher
- Elevator
- English
- Facilities For Disabled Guests Available
- Family Rooms
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Parking
- Free Wi-Fi
- Golf Course
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Ironing Amenities
- Kitchen
- Kitchenette
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- Off-Site Parking
- On-site Parking
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Spanish
- Staff Trained In Safety Protocol
- TV & Movies/Shows
- Telephone
- Tennis Court & Equipment
- Tour Services
- Vending Machine
- Wheelchair Accessible
Recent Reviews
Positives:
The staff was friendly and welcoming. When we had an issue with our room it was quickly handled and the staff agreed to refund us our paid amount. Aside from that, the hotel is in a good area, close to lots of shopping and food, and close to the UTK campus, had it even been remotely clean, we would have stayed here multiple times to visit our daughter.
Negatives:
We are non smokers and prefer to stay in rooms that do not allow pets so our review is somewhat based on those factors. The halls are pretty dimly lit and as we walked to the elevator, we noticed gym equipment that was taped off with yellow tape. That was red flag number 1. When we got to our floor, the main hallway had a strong cigarette smoke odor. That was red flag number 2. When we got into our room, at first glance the bathroom was spacious and the room was neat. The cabinets looked relatively new and redesigned. What soured the eye test was the smell of wet carpet mixed with pet odor. It had a strong mildew smell to it. The refrigerator was full size which was nice but it looked like it had sat in someone's garage for 20+ years before they put it in the room. When I went to set my keys to the room down, bugs scattered everywhere, those last things prompted us to grab out things and request a refund. It simply looked like there was some money put into redesigning the cabinets when in reality there needs to be a lot of work done to bring this up to what we paid for it.
Review
Nice people but a huge letdown due to the strong pet/mildew/smoke odor and bug infestation in room.
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Very good
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Perfect
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Good
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Exceptional
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.
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