Extended Stay America Suites - Austin - Southwest

5100 Us Highway 290 West
Austin, TX 78735, US

6 Rating | 2.5-Star Hotel |

Pets are always welcomed guests! A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches.

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About This Property

This Extended Stay America - Austin - Southwest is located in Austin and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a Grab and Go breakfast with muffins and coffee. Every kitchen at Extended Stay America - Austin is equipped with a stovetop, microwave and a fridge. The hotel also provides guests with laundry, ironing facilities and upgraded bedding with extra pillows. The property offers free grab-and-go breakfast, onsite parking and weekly housekeeping. Attractions within close proximity to the hotel include the Texas State Capitol, the Sixth Street and the Warehouse District.

Room Types

Studio Queen Non-Smoking (refundable)

Studio Queen Non-Smoking - Free WIFI, Full Kitchen, Fridge, and Microwave.
Sleeps up to 2
Free cancellation
Pet fee USD 25 per pet, per day maximum USD 150 per stay, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$90.32

nightly

$632.82 total

for 6 rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Good news! Before Sunday, Nov 24th, 2024 at midnight local hotel time (in Chicago), you may cancel your reservation for a full refund. Between Sunday, Nov 24th, 2024 at midnight and Monday, Nov 25th, 2024 at midnight local hotel time (in Chicago), you may cancel your reservation for a partial refund. After Monday, Nov 25th, 2024 at midnight local hotel time (in Chicago), you are not allowed to change or cancel your reservation. If you cancel your reservation after Nov 25, you will still be charged for the full amount.

Refund Policy

Any cancellation received within 1 day prior to arrival date will incur the first night charge. Failure to arrive at your hotel or property will be treated as a No-Show and will incur the first night charge (Property policy).

Photo Policy

The reservation holder must present a valid photo ID and credit card at check-in. The credit card is required for any additional hotel specific service fees or incidental charges or fees that may be charged by the hotel to the customer at checkout. These #START_PHOTO#charges#END_PHOTO# may be mandatory (e.g., resort fees) or optional (parking, phone calls or minibar charges) and are not included in the room rate.

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$632.82 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Charges may apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only. A valid credit card is required at check-in for payment, cash is not accepted.

Studio Queen Accessible Non-Smoking (refundable)

Studio Queen Accessible Non-Smoking - Free WIFI, Full Kitchen, Fridge, and Microwave.
Sleeps up to 2
Free cancellation
Pet fee USD 25 per pet, per day maximum USD 150 per stay, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$90.32

nightly

$632.82 total

for 6 rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$632.82 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Charges may apply.

Important Information

Studio King Non-Smoking (refundable)

Studio King Non-Smoking - Free WIFI, Full Kitchen, Fridge, and Microwave.
Sleeps up to 2
Free cancellation
Pet fee USD 25 per pet, per day maximum USD 150 per stay, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$100.66

nightly

$705.06 total

for 6 rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$705.06 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Charges may apply.

Important Information

Studio 2 Doubles Non-Smoking (refundable)

Studio 2 Doubles Non-Smoking - Free WIFI, Full Kitchen, Fridge, and Microwave.
Sleeps up to 4
Free cancellation
Pet fee USD 25 per pet, per day maximum USD 150 per stay, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$100.66

nightly

$705.06 total

for 6 rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for quadruple occupancy (i.e. 4 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$705.06 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Charges may apply.

Important Information

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

Check in / Check out

Check in time: 3:00PM

Check out time: 11:00AM

Features and Amenities

24-Hour Front Desk
Air Conditioning
Air Conditioning In Public Area
Alarm Clock
Bathtub
Carpeting
Cashless Payment Available
Cleaning Products Available
Coffee/tea Maker
Contactless Check-in/out
Daily Disinfection
Desk/workspace Available
Elevator
English
Facilities For Disabled Guests Available
Family Rooms
First Aid Kit Available
Food Delivery
Free Breakfast
Free Face Masks
Free Parking
Free Wi-Fi
Grocery Delivery
Guests Can Opt-out Of Daily Cleaning Service
Hair Dryer
Hand Sanitizer In Guest Accommodation And Key Areas
Heating
Heating In Public Area
Hygiene Certification
Ironing Amenities
Kitchen
Kitchenette
Kitchenware
Laundry Services
Luggage Storage & Lockers
Microwave
Non-Smoking Rooms Available
Non-smoking Property
On-site Parking
Pets Allowed (charges May Apply)
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Radio
Refrigerator
Safety Deposit Box
Separate Dining Area
Separate Shower/bathtub
Shared Kitchen
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Smoke Alarms
Spanish
Staff Follow All Safety Protocols As Directed By Local Authorities
Staff Trained In Safety Protocol
Sterilizing Equipment
TV & Movies/Shows
Telephone
Temperature Check For Guests And Staff
Toiletries Provided
Vending Machine
Wheelchair Accessible

Recent Reviews

Rutherford family with young children November 19, 2024

Positives: Location is good, close to grocery store. Good to have a kitchen in the room for meals

Negatives: Room is pictured with dining tables and chairs, we had a table and 1 chair for a booking of 4 people and had to spend the week sitting on the ground to eat. Shower had hair in it and drain clogged which meant water didn't drain when showering and someone else's hairs floating around. TV didn't work.

Review

Wouldn't stay again.

Nimol review category business travellers November 11, 2024

Review

Superb

Pete family with young children November 10, 2024

Review

Bad

Dale young couple October 22, 2024

Positives: The hotel was reasonable. My issue is with booking.com. It clearly states on your contract that the reservation was able to be modified or canceled up to 24 hours prior to the reservation. I attempted 2 to 3 days prior to change my reservation and booking.com said it couldn’t be changed, which is violation of our agreement.

Review

Pleasant

Lacey solo traveller October 22, 2024

Positives: The staff

Negatives: The bed was incredibly uncomfortable and the room felt old and not super clean.

Review

Disappointing

Maranda review category business travellers October 19, 2024

Positives: Location

Negatives: Smelled of Urine! In my opinion they should have designated rooms and/or floors for animals.

Review

Disappointing

Andy solo traveller October 11, 2024

Review

Exceptional

Killis family with young children October 9, 2024

Positives: I stayed 3 nights before I changed hotels. Each night, a vehicle or work truck was broken into and stuff stolen. They have no cameras or security. Do not recommend to anyone.

Negatives: The automobile break-ins and theft there every night I was there, 3 nights. No cameras, no security. Would not recommend it to anyone. I got lucky, my truck didn't get broke into, but the truck parked next to me did.

Review

Bad

Molina family with young children September 15, 2024

Review

Good

M solo traveller September 4, 2024

Review

Exceptional

Brenda young couple September 3, 2024

Positives: Friendly staff, room was comfortable and reasonable priced.

Negatives: Glad for the muffins, maybe some fruit.

Review

Exceptional

Nancy young couple August 29, 2024

Positives: Price

Negatives: It stunk! Like cigarette smoke and in the elevators like mold. Breakfast was a joke! Asking for a late check out of 1 extra hour was told it was $10/hour

Review

See above

Tauseef review category business travellers August 21, 2024

Review

Bad

Juana young couple August 1, 2024

Review

Superb

Tania solo traveller July 31, 2024

Positives: Comfortable bed. Large fridge. Plenty of hot water. Clean towels

Negatives: Dreadful wifi (so weak that I had to check out early and move to another hotel). Room had not been properly cleaned (old food was left in the cupboards, carpet had not been vacuumed). The 'dairy-free' coffee creamer provided for 'breakfast' contained milk. Some reception staff were pleasant and helpful, but others were clearly in the wrong job.

Review

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