Crowne Plaza Hotel Dallas Downtown an IHG Hotel

1015 Elm Street
Dallas, TX 75202, US

6.2 Rating | 3.5-Star Hotel |

Crowne Plaza Hotel Dallas Downtown an IHG Hotel is pet friendly. Pet fee is USD $40 per pet, per night. Pet deposit of USD $40 per stay. The number of pets allowed is 2. Pet weight limit is 30 lbs. *Dogs and cats are welcome. Pets may be left unattended in room. Dog potty area on property.

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About This Property

Within minutes of popular Dallas attractions such as the JFK Memorial, this city center hotel features an on-site restaurant and thoughtful on-site facilities, including outdoor rooftop swimming pool. While staying at the Crowne Plaza Hotel Dallas Downtown, guests can enjoy free weekday newspapers in the lobby, a state-of-the-art fitness center and an on-site tour desk. The hotel also features 24-hour front desk service and wireless internet access. Steps from the Dallas Downtown Crowne Plaza Hotel is the Dallas Aquarium and the famed House of Blues bar and entertainment venue. The American Airlines Center, home to the Stars hockey team is also nearby.

Room Types

2 Queen Premium (refundable)

2 Queen Premium - Free WIFI, Free Breakfast, and Fridge.
Sleeps up to 3
Free cancellation
Pet fee is USD $40 per pet, per night, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$155.07

nightly

$1,076.34 total

for 6 rooms

includes taxes & fees

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Room Details

Policies

Cancellation Policy

Good news! Before Wednesday, Dec 11th, 2024 at midnight local hotel time (in Chicago), you may cancel your reservation for a full refund. Between Wednesday, Dec 11th, 2024 at midnight and Friday, Dec 13th, 2024 at midnight local hotel time (in Chicago), you may cancel your reservation for a partial refund. After Friday, Dec 13th, 2024 at midnight local hotel time (in Chicago), you are not allowed to change or cancel your reservation. If you cancel your reservation after Dec 13, you will still be charged for the full amount.

Refund Policy

Any cancellation received within 2 days prior to arrival date will incur the first night charge. Failure to arrive at your hotel or property will be treated as a No-Show and no refund will be given (Property policy).

Photo Policy

The reservation holder must present a valid photo ID and credit card at check-in. The credit card is required for any additional hotel specific service fees or incidental charges or fees that may be charged by the hotel to the customer at checkout. These #START_PHOTO#charges#END_PHOTO# may be mandatory (e.g., resort fees) or optional (parking, phone calls or minibar charges) and are not included in the room rate.

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for triple occupancy (i.e. 3 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$1,076.34 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. Charges may apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 75 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. You must show a valid photo ID and a credit card upon check-in. Special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Guests must be 21 years old or older to check in.

1 King 1 Double Premium City View (refundable)

1 King 1 Double Premium City View - Free WIFI and Fridge.
Sleeps up to 3
Free cancellation
Pet fee is USD $40 per pet, per night, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$155.56

nightly

$1,220.40 total

for 6 rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for triple occupancy (i.e. 3 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$1,220.40 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. Charges may apply.

Important Information

1 King 1 Double Premium (refundable)

1 King 1 Double Premium - Free WIFI and Fridge.
Sleeps up to 3
Free cancellation
Pet fee is USD $40 per pet, per night, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$155.56

nightly

$1,220.40 total

for 6 rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for triple occupancy (i.e. 3 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$1,220.40 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. Charges may apply.

Important Information

2 Queen Premium City View (refundable)

2 Queen Premium City View - Free WIFI, Free Breakfast, and Fridge.
Sleeps up to 2
Free cancellation
Pet fee is USD $40 per pet, per night, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$162.67

nightly

$1,126.86 total

for 6 rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$1,126.86 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. Charges may apply.

Important Information

1 King Premium Balcony (refundable)

1 King Premium Balcony - Free WIFI and Fridge.
Sleeps up to 2
Free cancellation
Pet fee is USD $40 per pet, per night, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$163.17

nightly

$1,200.66 total

for 6 rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$1,200.66 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. Charges may apply.

Important Information

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

Check in / Check out

Check in time: 3:00PM

Check out time: 12:00PM

Features and Amenities

24-Hour Front Desk
ATM/cash Machine On Site
Accessible Parking
Air Conditioning
All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
Bar
Breakfast Takeaway Containers
Business Centre
CCTV In Common Areas
Cashless Payment Available
Contactless Check-in/check-out
Daily Housekeeping
Designated Smoking Area
Dry Cleaning
Express Check-In/Check-Out
Face Masks For Guests Available
Facilities For Disabled Guests
Fax/photocopying
Fence Around Pool
Fire Extinguishers
First Aid Kit Available
Fitness
Fitness Centre
Free WiFi
Guest Accommodation Is Disinfected Between Stays
Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
Hand Sanitizer In Guest Accommodation And Key Areas
Happy Hour
Heated Pool
Heating
Higher Level Toilet
Internet Services
Invoice Provided
Key Access
Key Card Access
Kid Meals
Laundry
Lift
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Lower Bathroom Sink
Luggage Storage
Meeting/Banquet Facilities
Nightclub/DJ
Non-smoking Rooms
Non-smoking Throughout
Outdoor Furniture
Outdoor Pool
Outdoor Pool (seasonal)
Parking
Parking Garage
Parking On Site
Physical Distancing In Dining Areas
Physical Distancing Rules Followed
Pool With View
Process In Place To Check Health Of Guests
Restaurant
Rooftop Pool
Safety Deposit Box
Screens Or Physical Barriers Placed Between Staff And Guests In Appropriate Areas
Shallow End
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Smoke Alarms
Snack Bar
Special Diet Menus (on Request)
Staff Follow All Safety Protocols As Directed By Local Authorities
Sun Loungers Or Beach Chairs
Sun Umbrellas
Swimming Pool
Thermometers For Guests Provided By Property
Toilet With Grab Rails
Use Of Cleaning Chemicals That Are Effective Against Coronavirus
Vending Machine (Drinks)
Vending Machine (snacks)
Wheelchair Accessible
WiFi
WiFi Available In All Areas
Wine/champagne

Recent Reviews

Joy solo traveller November 20, 2024

Positives: Front of desk was helpful and accommodating. During my trip which was a holiday weekend, you can hear partying by the pool. The staff was kind to change my hotel room to the side of the hotel where it was peaceful and quiet.

Negatives: I didn’t like that it was a party hotel, but glad that people had a place to party during the holiday weekend.

Review

Front desk was helpful

Rosanne young couple November 14, 2024

Positives: Location Clean Convenient

Negatives: Reception staff rudeness, unwilling to resolve Booking.com pre-payment in advance.

Review

Dallas is great- good comfortable...

Margo young couple November 7, 2024

Review

Good

Sophie solo traveller November 5, 2024

Positives: The location was great for exploring downtown. The bed was comfortable and the room was nice.

Negatives: The restaurant on-site was an interesting experience. It was an old night club so it’s dimly lit and a weird environment. I went down for dinner but it felt uncomfortable so I left. Breakfast was fine, once again the restaurant was a weird space.

Review

Great location, nice lobby, weird...

Laszlo solo traveller November 1, 2024

Review

Exceptional

Roberto family with young children October 30, 2024

Review

Pleasant

Melinda solo traveller October 30, 2024

Review

Very good

Simon family with young children October 29, 2024

Review

Passable

Catarina young couple October 28, 2024

Positives: The location was great walking distance to all attractions

Negatives: Some Front of house staff not friendly and knew nothing about sites to visit

Review

Close to Dallas Downtown but...

Ahmed solo traveller October 24, 2024

Review

Very good

Martin review category business travellers October 24, 2024

Positives: The room was ok.

Review

Good value for money.

Heideliza family with young children October 23, 2024

Positives: Need to fix the faucet in the washroom and add rew chairs and table in rooms so we can sit and eat better

Negatives: The faucets are a bit loose, my daughter wants to swim at the pool but full of pigeons

Review

Not bad at all

Sharon with friends October 22, 2024

Positives: The room was spacious.

Negatives: You have to park, bring your luggage up and down a set of stairs to get to the elevator in the parking garage. Also I had to go to another floor to get ice.

Review

Pleasant

Noel young couple October 21, 2024

Positives: None

Negatives: The door got jammed and cannot open with key card. Has to wait for technician for along time to come and open . Has to change room.

Review

Horrible

Terri young couple October 20, 2024

Negatives: Facilities (pool and restaurant) were very basic. Location was okay but in a dingy run down part of town. Lots of police presence. Staff knew nothing of local area.

Review

Pleasant

Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.

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